MotoXSupport
Contact us
Email support@motox.app with the phone number on your account and a short description. Screenshots help.
Common questions
I forgot my password
On the sign-in screen tap Forgot password?, enter your phone number and the code we send you, then choose a new password.
I didn’t get the verification code
Check the number and country, wait a minute and tap resend. You can choose SMS or WhatsApp. If it still doesn’t arrive, email us.
How do I report a user or an ad?
Open the chat or ad, tap ⋮ and choose Report. Pick a reason and send. Our team reviews reports within 24 hours.
How do I block someone?
In the chat, tap ⋮ → Block user. They can no longer message you and the chat is hidden. To undo, go to Settings → Blocked users.
How do I pay?
Payments are made in cash directly to the business — at the workshop, at car pickup, or on delivery. There are no in-app purchases.
I have a problem with a booking or order
Message the business from the booking or order screen first. If it isn’t resolved, email us with the booking or order number.
How do I register my business?
When creating an account choose Business Owner, pick your business types, add your shops and upload your documents. We review new businesses before they go live.
How do I delete my account?
In the app: Settings → Delete account. Or use our account deletion page. See the privacy policy for what is removed.